Frequently Asked Questions

What is your return policy?

Our return policy ensures a hassle-free experience. If you’re not completely satisfied with your purchase, you may return unopened, unused perfumes within 3 days of delivery for a full refund or exchange. Please ensure the product is in its original packaging and in a resalable condition. Returns due to damaged or defective items will be fully covered by us.

Do you offer international shipping?

We proudly offer international shipping from the UAE, ensuring our premium perfumes reach you wherever you are. All orders are securely packed and dispatched with trusted global couriers like Aramax, DHL & others. Delivery times and shipping fees vary by location, and tracking is provided for every shipment. Experience the luxury of our fragrances, delivered straight to your doorstep worldwide.

How much is the usual time of delivery ?

We aim to deliver your perfumes promptly. Orders within the UAE typically arrive within 2-3 business days, while international shipments may take 5-10 business days, depending on the destination. All orders are processed swiftly and come with tracking for your convenience.

Do you accept cash on delivery?

We offer the convenience of Cash on Delivery (COD) for customers within the UAE. Simply place your order online, and pay in cash when your perfumes are delivered to your doorstep. Enjoy a secure and hassle-free shopping experience with COD!